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Recent Announcements

  1. The National 988 Suicide Lifeline Has Launched - Here’s How It Works

    The National Suicide Prevention Lifeline is available nationwide! If you or someone you know is experiencing a mental health crisis, text or call 9-8-8 to get assistance and support from trained counselors or help with finding local resources.
    By Roger Murray
  2. Telemynd Achieves HITRUST CSF® Certification to Manage Risk, Improve Security Posture, and Meet Compliance Requirements

    HITRUST CSF Certification validates Telemynd is committed to meeting key regulations and protecting sensitive information.
    Maynard, Massachusetts, December 6, 2021 – Telemynd, a leading provider of behavioral health solutions, today announced the MyCare telebehavioral health solution has earned Certified status for information security by HITRUST.
    HITRUST CSF Certified status demonstrates that the organization’s MyCare telebehavioral health solution has met key regulations and industry-defined requirements and is appropriately managing risk. This achievement places Telemynd in an elite group of organizations worldwide that have earned this certification. By including federal and state regulations, standards, and frameworks, and incorporating a risk-based approach, the HITRUST CSF helps organizations address these challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.
    “Organizations, like ours, are under more pressure than ever to meet complex compliance and privacy requirements that include technical and process elements such as NIST, ISO, and COBIT,” said Patrick Herguth, Chief Executive Office at Telemynd. “We are pleased to demonstrate to our customers the highest standards for protecting sensitive data and information by achieving HITRUST CSF Certification.”
    “The HITRUST CSF Assurance Program is the most rigorous available, consisting of a multitude of quality assurance checks, both automated and manual,” said Bimal Sheth, Vice President of Assurance Services, HITRUST. “The fact that Telemynd has achieved HITRUST CSF Certification attests to the high quality of their information risk management and compliance program.”
     About Telemynd
    141 Parker Street, Suite 306
    Maynard, MA 01754
    Telemynd Media Contact                                                   
    Roger Murray
    Marketing Director
    By Roger Murray
  3. Choosing Between A Prescriber Or Therapist?

    Both therapists and prescribers work with you to help improve your mental health, but they offer vastly different services. If you’ve decided it’s time to see a provider but you’re not sure what kind of support you need, read this guide to find out which could be the best fit for you.
    Therapist or Prescriber — Which Is Right For Me?
    By Roger Murray

Recent Blog Entries

  1. Destigmatizing Mental Health: How Mental Health Awareness Month Is Changing the Conversation

    May is Mental Health Awareness Month, an opportunity for individuals, families, and communities to reflect on the value of accepting and addressing mental health conditions. Telemynd believes that all people, no matter their age, gender, work history, or income level, should have access to appropriate mental health care. Moreover, Telemynd is committed to destigmatizing mental health care for civilians, service members, veterans, and their families.
    The Stigma Around Mental Health Care
    Mental illness is incredibly common. A total of 22% of American adults experience mental illness each year, as do 16% of American children and teens. Getting treatment for mental health conditions is beneficial and effective for most people.
    Despite this, only about half of people with mental illness receive treatment for their conditions. This may be due to a lack of access to mental health services or worries about how to afford treatment. Another barrier to receiving care is the fear of stigma attached to mental health disorders.
    The American Psychiatric Association identifies three types of stigma relating to mental health conditions and mental health treatment:
    Public stigma: Negative or discriminatory attitudes that other people hold about mental illness. Self-stigma: Negative attitudes and internalized shame that people with mental illness have about themselves and their condition. Institutional stigma: Policies from government and private organizations that limit opportunities for people with mental illness. This can include issues such as inadequate funding for research on mental illness and treatment or lack of mental health services compared to services for other types of healthcare. The stigma surrounding mental health care can especially affect groups such as active service members and veterans. Nearly 25% of active duty service members report mental health symptoms. Many avoid seeking care out of concern about what it will do to their careers. The armed forces have tried to address the military mental health stigma by ensuring that getting appropriate care will not affect military careers or security clearance.
    In recent years, there have been efforts to break the stigma of mental illness and treatment for mental health conditions. Health insurance companies are now required to cover mental health services so people can access treatment more readily. Many employers offer Employee Assistance Programs (EAP) that help individuals access mental health care when they need it. In addition, discussions of mental health have become more public and widely accepted.
    Mental Health Awareness Month 2023: Destigmatizing Mental Health Care
    One of the primary goals for Mental Health Awareness Month in 2023 is to break the stigma of mental health and get treatment for mental health conditions. In recent years, celebrities and brands have joined mental health advocates to openly discuss mental health issues and change public perception of mental illness. These efforts are creating a culture of openness and community among people coping with mental health conditions. It helps set a precedent for talking honestly about mental health and shows a path forward for treatment.
    TikTok: Social media platform TikTok launched a Mental Health Awareness hub to highlight videos and creators addressing mental health topics and support organizations dedicated to raising awareness about mental health. MLB: Major League Baseball teams have worn green ribbons for Mental Health Awareness Month. Some teams have posted content discussing mental health treatment, with players opening up about their experiences with getting help when they need it. Celebrities: Guns’N’Roses bassist Duff McKagan released a song for Mental Health Awareness Month called “This Is The Song.” He shared his struggles with panic disorders alongside the release. In May 2023, Jason Sudeikis and the cast of the show Ted Lasso visited the White House for a live-streamed conversation about mental health. Singer Demi Lovato has been candid about seeking treatment for bipolar disorder and addiction. British Royal Prince Harry openly discusses his experience with PTSD and how therapy improved his mental health and his marriage, urging others to be open about their own mental health. On Price Harry’s docuseries about mental health, The Me You Can’t See, musician Lady Gaga opened up about her own struggles with PTSD. Social media campaigns: Mental health advocacy groups like the National Alliance on Mental Illness encourage supporters to use social media to normalize discussions about mental health. The organization provides sample social media posts such as “Mental health affects ALL of us. Help us get the word out and start the conversation today! Visit: nami.org/mhm #MoreThanEnough @NAMICommunicate” to build awareness and direct people to resources for getting the help they need. Changing Trends in Acceptance of Mental Health Treatment
    The trend toward candid discussions of mental health and mental health treatment has affected how people respond to mental health concerns. In recent years, the Substance Abuse and Mental Health Services Administration has reported steady increases in the number of people seeking mental health care for any type of mental health condition. In 2015, 34.2 million adults aged 18 or older sought treatment for mental health conditions. By 2020, more than 41 million Americans received either inpatient or outpatient counseling or received a prescription to manage a mental health condition.
    The changes are affecting groups of people who typically have not been as open to treating mental illness. Historically, men have been less likely to seek out mental health resources. That is changing as treatment becomes more widely accepted. SAMHSA reports an 11% increase in the number of men getting mental health treatment from 2008 to 2019.
    The COVID-19 pandemic was another factor in rolling back stigmas about mental health treatment. Fears about illness, stress from changes to work and family life, and the effects of social isolation negatively affected millions of people. The need for help seemed to overcome any concerns about the stigma attached to getting help, and more people sought out treatment in 2020 and 2021. Mental health care providers reported dramatic increases in requests for treatment. Even now, after the worst of the crisis, mental health care providers say they continue to receive calls from prospective patients asking for help with mental health conditions.
    Taking Care of Mental Health
    Even without fear of stigma, mental health is a complicated issue. People with mental health conditions and their loved ones may struggle to know what will help and how to access care.
    Because mental health encompasses a broad range of conditions, there is no one-size-fits-all treatment plan. Some conditions, such as bipolar disorder or depression, are linked to chemical imbalances, so medication is a primary treatment, alongside talk therapy and other supports. Conditions like PTSD occur in the wake of traumatic experiences, so treatments such as cognitive behavioral therapy or working with a service animal may be effective. Some types of mental health conditions are temporary and resolve after treatment; others are lifelong and require continual or intermittent treatment.
    Foundational steps can set up success in managing all kinds of mental health conditions. These steps can help people with mental health conditions as well as the people who care about them.
    Connect with loved ones: For many people, mental illness can be isolating, so having people to turn to can make it easier to get help and emotional support. Talking to trusted relatives, friends, or colleagues about mental health conditions is a way to gather support. Seek peer support: Talking to others who are experiencing similar mental health struggles can be helpful and affirming. Both people struggling with their mental health and those who care for them can benefit from peer support groups. Identify resources for professional help: Take the time to learn about available mental health services and engage them when necessary. This can include current or former therapists, primary care providers, mental health hotlines, or other resources. Plan out solutions in advance: Knowing what activities soothe mental health symptoms is valuable. Have a set of go-to solutions, such as taking a walk, calling a friend, listening to music, or engaging with nature. Using simple, effective options in the moment can help keep symptoms from escalating. Telemynd Can Help
    Telemynd is committed to ensuring access to comprehensive mental health solutions, without barriers. Our providers work to offer care that is appropriate, supportive, and free of judgment or stigma. Our telehealth platform is designed to broaden access to mental health services and remove obstacles to getting care.
    Telemynd’s online platform works by matching people with the behavioral health specialists best suited to support them. We have a national network of therapists and prescribers who can address a wide range of mental health needs. In addition, Telemynd providers offer TRICARE-covered mental health services so that military members and their families have access to excellent mental healthcare.
    All Telemynd services are conducted via secure video services. Access to mental health care at home offers a greater sense of privacy than having to take time off work or away from family for in-person appointments during business hours. People accessing virtual mental health services may feel less likely to be questioned or judged for seeking care. Virtual behavioral health services also help overcome institutional barriers to care, such as a lack of local providers, transportation issues, or limited office hours.
    If you’d like to request an appointment or have any questions, feel free to reach out to the care team at 866-991-2103 or visit telemynd.com
  2. Veteran Mental Health Insights and How You Can Get Help

    Understanding veterans’ mental health statistics and their mental health risks is essential to helping them get the care they need. Veterans’ suicide prevention begins with knowledge and information about the challenges they are facing. They do an important service for the country and deserve the assistance required to face their struggles head-on. Many resources are available to help in times of crisis.
    Understanding Who Veterans Are
    The latest data from 2021 reveals there are approximately 16.5 million military veterans in the United States. Although there are currently more male veterans, the number of females enlisting in the military is rising. There are 1.7 million female veterans in the United States. In 2021, 231,741 women were in active-duty force, and 171,000 women were in the National Guard. This made up 17.3% and 21.4%, respectively.
    The age breakdown of the veteran population is estimated as follows:
    Ages 18 to 34 years comprise 8.2%. Ages 35 to 54 years comprise 24.0%. Ages 55 to 64 years comprise 18.6%. Ages 65 to 74 years comprise 24.8%. Ages 75 and over comprise 24.4%. Risks Veterans Face When Coming Home
    Due to the nature of their service, veterans face various risk factors when returning home from service or getting discharged from their duties. These risk factors contribute to poor outcomes for many of the men and women who’ve served the country.
    Physical Injury
    Men and women in the military are at an increased risk for physical injury. These may include wounds from being in a battle, vehicle accidents, sprains, and strains, hearing loss or tinnitus, head injuries, and chronic musculoskeletal pain (CMP).
    A total of 30% of veterans have some disability.
    Many veterans endure significant trauma after going through combat. Even if they may not engage in warfare themselves, seeing others get killed, maimed, or injured could lead to a traumatized response.
    Also, during times of stress and danger, the body commonly experiences a surge of heightened adrenaline and a fight or flight response.
    Post-traumatic stress disorder (PTSD) is more common among veterans than the general population. According to the U.S. Department of Veterans Affairs, approximately 7% will experience PTSD.
    Vets with PTSD may experience symptoms such as:
    Avoidance of things that trigger memories about the event Hopeless feelings about life and the future Difficulty with memory Intrusive memories and dreams Irritability or angry outbursts Unemployment and Poverty
    Veterans have long been at a higher risk for poverty and homelessness. If a vet is struggling with PTSD or another mental health disorder, it makes it challenging to hold down a job. It’s also challenging to keep up with a full-time job if medical conditions hinder a vet’s ability to perform. These factors can lead to homelessness.
    Veterans Mental Health Statistics
    Aside from PTSD, as mentioned above, many experience an array of other mental health issues. The National Institute of Health (NIH) research reveals that one-third of veterans have at least one mental health disorder diagnosis, and 41% have either mental health or a behavioral adjustment disorder.
    Mental Health Disorders
    Mental health disorders may range in intensity, but even in mild cases can affect the person’s ability to manage life effectively. For example, researchers from the VA New England MIRECC and the Yale School of Medicine conducted a study with veterans experiencing anxiety and PTSD which found that they had a much higher rate of homelessness than the general veteran population.
    PTSD is also linked to higher rates of suicidal thoughts and impulses, making this mental health condition a significant risk. Compared to the general U.S. population, veteran suicides are higher by 57.3%. The total number that committed suicide in 2020 was 6,146.
    However, the suicide rate among veterans is slowly decreasing. According to the most recent VA report, there were 343 fewer veteran suicides in 2020 than there were in 2019.
    Only through the continued work of the VA and qualified mental health professionals can they receive the proper treatment and counseling to help them cope and bring down these statistics even further.
    Substance Use Disorders
    Misusing drugs or alcohol is a common method of escape for many people. Since substances provide a temporary feeling of euphoria, veterans may use them to numb the feelings and memories of combat. However, the risk for addiction is high when using illicit substances.
    Approximately one-fourth of them struggle with illicit drugs, and 80% battle alcohol misuse. One in 10 veterans has been diagnosed with a substance use disorder, which is higher than the general population. Between substance misuse and mental health disorders, veterans are likely to have one or the other condition.
    Some dealing with untreated mental health problems or suffering from PTSD may turn to drugs or alcohol as a “quick fix” to the problem. Yet, it ends up being an additional problem in the end. When someone has a mental health condition like PTSD combined with substance abuse, they need treatment for a dual-diagnosis disorder. This requires therapy for veterans that addresses the underlying problem and detox in some cases.
    Resources for Veterans in Need
    Veterans don’t have to suffer from a mental health disorder in silence. The VA is committed to veterans’ suicide prevention and providing care for mental health issues.
    The Veterans Affairs mental health services department has made mental health a top priority and recently implemented the National Strategy For Preventing Veteran Suicide and Reducing Military and Veteran Suicide programs. These programs provide a roadmap for assisting those at risk for suicide, whether they have benefits or not.
    They also have expanded their benefits to include those who are not currently enrolled but experiencing a crisis. Now, they can seek care at no cost if they are dealing with suicidal thoughts or amid a crisis, allowing access to up to 9 million more veterans.
    In some cases, an individual may be able to go to any VA or non-VA healthcare facility for emergency healthcare at no cost. This may include inpatient or crisis residential care for some time up to 30 days. Outpatient care may be covered for up to 90 days.
    Another way the Veterans’ Affairs mental health services department is working to help with mental illness is to leverage community providers to provide therapy. They would just need to get approval and a referral from the VA. Then they can schedule an appointment with a mental health provider, such as Telemynd, which provides telehealth and telemedicine care.
    Keep in mind that if you are having a crisis, you should reach out to emergency helplines or call 911 right away. Many helplines are available, such as the veteran crisis line at 1-800-273-8255 and the veterans’ suicide hotline by dialing 988. These hotlines are available 24/7.
    How to Access Veteran Mental Health Care
    Veterans should be proactive in their mental health care. In other words, at the first sign of a problem, reach out to the resources available Often, telehealth is a great way to begin the journey, as you can access compassionate, licensed, and experienced mental health care from the comfort of your own home. You can even get a prescription using telehealth services through the VA referral.
    Start this process by consulting with your VA physician and telling them about your mental health concerns. They can give you the referral necessary to seek mental health care and have your VA benefits cover the cost.
    If you lack VA benefits but are experiencing mental health challenges, you are likely covered under the new initiatives mentioned above. Reach out to VA.gov to get the referral necessary for your covered care. You must specifically ask for authorization to seek treatment at Telemynd. Once you receive the authorization, you can contact us directly for an appointment.
  3. 13 Military Spouse Resources You Should Know About

    Sometimes, new military spouses don’t know what to expect from military life. They often have to rely on the information from their service member, which is sometimes frustratingly limited or, worse, full of confusing acronyms.
    Fortunately, many incredible resources are available, whether you’re a military wife or husband.
    Numerous charities, national organizations, and programs on base strive to make military life a little easier. From deployment support programs that strengthen a military marriage to online mental health offerings, there are different benefits military families can take advantage of.
    Military Spouse Benefits on Base
    Whether a military family chooses to live on base or off base, many spouse resources are available.
    1. Relief Programs
    Every branch has its own Relief Program or Aid Society to provide emergency relief through interest-free loans. If a military spouse has an unexpected bill for car repairs or a broken appliance, this is a great resource. Army Emergency Relief, the Air Force Aid Society, the Navy-Marine Corps Relief Society, and Coast Guard Mutual Assistance have offices on their respective military installations.
    Note that the service member must apply in person for a loan because it will be slowly deducted from their future paychecks.
    2. Family Center
    Most military installations have a Family Center or Readiness Center with multiple programs that support local military families. They know the challenges military families face, so they provide orientation classes for those new to the base, which is a great resource when you have just moved to a new installation. Family Centers also teach new parent classes, offer resume writing support, advise on financial aid for college, and much more. Some support special events and guest speakers throughout the year. Stop by a Family Center for a full list of their local resources.
    Military Spouse Resources for Deployments
    Deployments can be a stressful challenge for military families and exhausting for any military wife or husband. These military spouse resources make life a little more bearable during deployments.
    3. Care Package Kits From USPS
    When a service member is deployed, they’ll want care packages with their favorite snacks, any essential toiletries they need, and photos or reminders of home. The good news is that deployment addresses use an APO address, so military spouses won’t pay for international shipping.
    The United States Postal Service (USPS) sells flat-rate boxes that cost a steady shipping fee, no matter how much is packed inside the box. Here’s a great benefit: The USPS will send a free care package kit to military families. It includes multiple sizes of flat-rate boxes, plus packaging tape, shipping labels, and customs forms. Order through their website to get the kit delivered for free.
    4. GreenCare for Troops
    Yard work can be a struggle when the service member is away. Luckily, volunteers around the country want to help military families with lawn care, leaf removal, and clearing snow during deployments. The GreenCare for Troops program connects a military wife or husband with local volunteers who do their yard work for free! Taking just one task off a military spouse’s shoulders can be an incredible military spouse benefit during deployment.
    5. Build-a-Sign
    At the end of deployment, many military spouses love to celebrate by decorating their house or yard with a welcome home banner. Build-a-Sign provides free customizable canvas banners to military families. These are high-quality, durable banners that celebrate homecoming in any weather. Military families can choose from several designs to welcome their hero home in style and add photos or names to personalize their banners.
    Military Spouse Resources for a PCS
    Some military families move often, while others only experience a few PCS moves. Either way, receiving PCS orders is one of the biggest challenges military families face because they must make a plan to relocate the entire household to a new location — sometimes on the other side of the world! These military spouse benefits help families make the most of PCS season.
    6. PCSgrades
    When a service member comes home with PCS orders, the military wife or husband usually starts frantically searching online for everything they can learn about the new location. It’s difficult to figure out housing, schools, and local information on short notice! PCSgrades has Area Guides with details about 100 duty stations, including BAH rates, housing options, schools, and more. If a military family is buying or selling a home when they move, PCSgrades can connect them with a military-friendly real estate agent in the local area. Since military families often need to buy a home from a distance or in a hurry, it’s comforting to work with real estate agents who understand the challenges of PCS moves and know how to navigate the VA home loan.
    7. School Liaison Officer
    For military families with school-aged children, PCS moves bring a new set of challenges. It can feel exhausting trying to learn about school zones near the next military base while also searching for homes and trying to transfer student records. A school liaison officer, or SLO, helps military families moving into the area so they are informed of their school options. The SLO can also help transfer records, register EFMP children, or reinstate any special IEP that needs to be continued at the new school.
    8. ASYMCA
    Military families who live off-base may consider paying high rates for membership at a local gym. Instead, they should check with the ASYMCA to see if there is a YMCA location nearby. The ASYMCA offers military discounts at locations across the country. Their on-site childcare can be used for up to two hours daily, which is a great benefit that can enable spouses to exercise, get work done, or just relax away from the kids for a while. There are additional programs for military spouses and services for military kids from ASYMCA centers around the country.
    Military Spouse Benefits for Education and Employment
    In a military marriage, the service member’s career often determines where the family lives and how often they move. This can make it difficult for a wife or husband to maintain a career during the frequent changes of military life. The following resources address the education and employment challenges military families face.
    9. Military Spouse Preference
    The Department of Defense civilian jobs have a special category for military spouses to assist them in their job search and career opportunities. They will have additional “points” added to their application, so military spouses who meet all job qualifications are selected for interviews over other candidates. When looking for work on USAJobs, search the category for military spouses to see the hiring preference details.
    10. G.I. Bill
    Most service members earn the G.I. Bill to cover the cost of college tuition. The service member may transfer this benefit to their spouse or children (under specific conditions), allowing them to get several years free at colleges across the country. The G.I. Bill covers tuition and books and will also provide a housing fee for the service member. If the service member isn’t planning to attend a four-year college, they can share the benefit so the military spouse can get financial aid toward a college or professional certificate that will help them advance their career.
    11. LinkedIn Premium
    LinkedIn provides one free year of LinkedIn Premium to active duty members, veterans, and military spouses. This is a great resource for anyone looking for a job or trying to build their professional network. The Premium plan includes numerous educational videos and certificate programs, plus enhanced insights to job postings.
    Military Spouse Benefits for Mental Health
    Military families often undergo constant change and uncertainty, which can lead to increased feelings of stress or depression. It can be difficult to maintain a healthy lifestyle and strong connections with loved ones near and far. The following military spouse resources support mental health needs.
    12. Military OneSource Counseling
    Military spouses who want to talk to a counselor about the stresses and challenges of military life qualify for 12 free non-medical counseling sessions through Military OneSource. They can request a counselor through the website and be connected to one that same day. Sessions can be in person, over the phone, or via video chat. Military OneSource counselors cannot diagnose conditions or prescribe medicine, but they can offer great strategies to work through challenges like deployments, help with adjusting after a PCS move, tips for raising military children at different ages, and marriage counseling.
    13. Telemynd
    For those seeking mental health care, Telemynd is a great option. They have a national network of licensed therapists and prescribers who provide TRICARE-covered mental health services. Telemynd therapists and prescribers do not require a referral or authorization for TRICARE Prime active duty families, so it’s easy to access and get started. They offer virtual sessions with secure video chat, so spouses and children can get the care they need, no matter where they are stationed. It’s convenient to connect with a professional virtually, especially if they have children at home or can’t drive themselves to appointments.
    You can easily book an appointment today on their website.

Latest Handouts

  • Quality mental health care should be available to everyone, no matter where they live. That’s why we built Telemynd, an easy-to-use telebehavioral health platform where you can see therapists and prescribers virtually so that you can always feel confident about the future of your mental health.
  • We understand that needs vary from person to person, and unlike many telebehavioral health providers, we offer services that are specifically designed to support people living with more severe behavioral health conditions.
  • Demand for mental health services grew in the pandemic, and telebehavioral health was the solution. Research says telehealth demand will stay high post-pandemic.
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